LIC Merchant Portal 2025 makes paying insurance premiums simple and fast for LIC customers. Whether you are a merchant or a customer, this portal helps maintain smooth communication between Life Insurance Corporation of India and its users. Authorized LIC merchants use this platform to manage premium payments and check customer policy details securely online.
What is LIC Merchant Portal?
LIC is a popular insurance company in India with millions of customers. After buying an LIC policy, you need to pay premiums regularly. LIC has appointed certain authorized people called LIC merchants who help collect these premium payments.
LIC merchants have their special online website to manage these collections. Each merchant receives a unique username and password for accessing this portal. The main job of this portal is to make premium collection easy and transparent. Merchants can also track policy updates and customer information online without needing to visit LIC offices.
Check LIC Policy Status
LIC Jeevan Rakshak Plan
LIC Nivesh Plus Plan
LIC Dhan Varsha Plan
एलआईसी आधार स्तंभ योजना
Key Summary of the LIC Merchant Portal 2025
| Feature | Details |
|---|---|
| Portal Name | LIC Merchant Portal |
| Purpose | To help LIC-authorized merchants manage premium collections & policy data |
| Target Users | LIC Merchants and Agents |
| Login Access | Through User ID and Password (provided by LIC) |
| Main Services Available | – Premium Collection- Policy Details Lookup- Receipt Generation |
| Premium Collection Methods | Online via portal (NEFT, Net Banking, UPI, etc.) |
| Daily Report Access | Yes – Download and view daily collection reports |
| Receipts Generation | Instantly after payment confirmation |
| Commission Tracking | Available through portal reports |
| Technical Requirements | Internet Connection, Desktop/Laptop/Smartphone, Web Browser |
| Official Website | https://merchant.licindia.in |
| Support | LIC Branch Office or Tech Helpdesk |
| Mobile Access | Compatible with mobile browsers (no dedicated app) |
| Security | Secure login, OTP verification, encrypted transactions |
| Useful For | Ensuring real-time premium tracking and improving customer service |
Who Can Become an LIC Merchant?
LIC selects trusted individuals as merchants to support customers with premium payments. Each merchant gets a unique ID and password for login. LIC also trains these merchants to help them offer efficient service. They earn commissions on premiums collected and have access to LIC’s system to view policy details like loans, surrenders, and more. LIC merchants work like mini LIC offices, providing many policy-related services.
How to Login to LIC Merchant Portal 2025
Step 1: Visit the Official LIC Merchant portal https://merchant.licindia.in
Step 2: On the Homepage of the website click on “Login” button
Step 3: After clicking on that link a new window is open in which you have to enter your username and password.
Step 4: Double-check your details before submitting and Click submit to enter your account.
Forgot Password? Here’s How to Reset
Go to the password reset page: https://customer.onlinelic.in/LICEPS/portlets/util/forgotPassword/begin.do
Click the login button, then choose “forgot password”.
Fill in your registered email and user ID.
Click “mail new password” to receive a reset link.
Check your email for the new password.
Use it to log in to your LIC merchant account.
How to Change Your LIC Merchant Portal Password
Step 1: Visit the change password page at https://customer.onlinelic.in/LICEPS/portlets/util/resetPassword/begin.do
Step 2: Click on login and then on change password.
Step 3: Enter your username and current password.
Step 4: Type your new password and confirm it.
Step 5: Click on the reset button to save the new password.
Update Email ID to Receive OTP on LIC Merchant Portal
- Go to https://merchant.onlinelic.in/LICMerchant/portlets/util/updateEmailId/begin.do
- Choose the merchant portal from online services.
- Click login and select “update email Id and get an OTP” option.
- Enter your valid user ID and password.
- Type your new email address.
- Press the update button to save changes and receive OTPs on new email.
If you work as an LIC merchant or use merchant services, this portal keeps everything easy and secure for your premium payments and customer management in 2025.
Contact / Helpline
Contact for support requests:
- agent_support@licindia.com / dev_support@licindia.com
- 022-67090501
Contact for Online Invoice Payment queries :
- bo_cbk1@licindia.com
- 022-67819478
FAQs
What is the LIC Merchant Portal?
The LIC Merchant Portal is an online platform for LIC-authorized merchants to collect premiums, generate receipts, and manage policy-related data.
Who can use the LIC Merchant Portal?
Only LIC-approved merchants or agents with valid login credentials provided by LIC can access the portal.
How do I log in to the LIC Merchant Portal?
You can log in at https://merchant.licindia.in using your Merchant ID and password.
What services are available on the portal?
Key services include:
- Premium collection
- Policy status inquiry
- Receipt generation
- Commission report access
- Collection reports
Can I generate premium receipts immediately?
Yes, the portal allows instant receipt generation after a successful premium payment.