The Integrated Pensioners Portal is a new online service launched by the Government of India to make things easier for pensioners. This portal aims to improve pensioners’ daily lives by offering a single platform where they can access many pension-related services. It has been ranked as the third-best government service portal in the country.
Overview of the Integrated Pensioners Portal
Started on 18 October 2024 by Union Minister Dr. Jitendra Singh with help from the State Bank of India, this portal provides a one-stop solution for pensioners to handle their pension-related issues. It includes links like ‘Bhavishya’ to check pension dues and track complaints, and ‘Anubhav’ where retiring officials can share their experiences.
You can also submit your life certificate online through this portal, which is important for continuing pension payments. The portal gives all the information about pension schemes, making it a single window service for pensioners and their families.
Combining Multiple Pension Portals
To make things easier for pensioners, several portals like pension distribution banks, Anubhav, CGHS, and CPENGRAMS have been combined into this one portal. This helps with better management and improved services for senior citizens across India. All 18 pension distribution banks are part of the Integrated Pensioners Portal.
Through this portal, pensioners can access pension slips, check the status of their life certificate, and download Form 16. Since 22 November, a digital life certificate campaign has helped over 30 lakh pensioners submit their certificates online, making the process more convenient.
Main Links and Services on the Portal
Bhavishya
- Complete electronic processing of pension dues
- Tracking pension processing files by retirees
- Correct calculation of pension arrears
- Creation of electronic pension payment orders
- Access to e-PPOs through DigiLocker
- Electronic bank account opening and pension account transfer
- Monthly pension slip available for download
- Form-16 issued by banks
- Status of life certificate submission
CPENGRAMS (Centralized Pension Grievance Redress and Monitoring System)
- Online system to quickly handle pension-related complaints
- Pensioners can appeal if not satisfied with grievance resolution
Anubhav
- Platform started in 2015 where retired officials share experiences to improve governance
Pensioners’ Portal
- Shows office memos and notices from pension departments
- Information on welfare programs for pensioners and family pensioners
- Roadmaps for private pension processing
- Details of CGIS tables and inflation relief rates
- Advisories from ministries and departments
- Status of Pension Payment Orders (PPOs)
- Various pension-related information
CGHS (Central Government Health Scheme)
- Health facilities for government employees including allopathic and alternative medicine systems
Sankalp
- Workshops promoting pensioners’ awareness
- Training programs on pension matters
- Opportunities for pensioners and associations to contribute to society
Life Certificate
- Fully digitized process to get and submit digital life certificates
- Made to make the life certificate process easy and hassle-free for pensioners
How to Access Your Dashboard on the Integrated Pensioners Portal
- Visit the official portal at https://ipension.nic.in/
- Scroll down on the homepage to find the ‘Dashboard’ option and click it
- Your pension-related dashboard will open showing details from Bhavishya, Sankalp, Anubhav, CGHS, and other linked services
How to View Circulars and Notifications
- Go to the Integrated Pensioners Portal homepage
- Click on the ‘Circular’ option
- Select the year to view the circular or notification you need in PDF format
- You can download the circular to your device for reference
Contact Details
- Address: New Delhi
- Email: ruchirmittal.cgda@nic.in
- Phone: 01123350012