IGRS Telangana – The Government of Telangana has introduced the Integrated Grievance Redressal System (IGRS) to enhance the convenience of its residents. This article provides key information about the IGRS, allowing individuals to submit complaints regarding any issues they face. Furthermore, we will highlight the various services available through this portal and guide you through the process of obtaining your Encumbrance Certificate (EC).

IGRS Telangana Overview
The Integrated Grievance Redressal System is an online platform designed for the residents of Telangana, enabling them to handle essential land-related procedures and register important documents like the Encumbrance Certificate from the comfort of their homes. The creation of this digital system ensures that citizens can access necessary services without needing to visit government offices physically, thus offering greater convenience and efficiency.
Advantages of IGRS Telangana
The IGRS system promotes a modernized approach to document delivery for the residents of Telangana. With the online portal, individuals can apply for various certificates and documents without the hassle of visiting government offices. Once applications are submitted through the official website, residents can receive the necessary documents delivered right to their doorsteps.
Key Features of IGRS Telangana
Name | Integrated Grievance Redressal System (IGRS) |
Beneficiaries | Residents of Telangana State |
Launched by | Government of Telangana |
Purpose | Registration & Document Services |
Official website | https://registration.telangana.gov.in |
Available Services via IGRS Telangana
Residents can access a wide range of services through the IGRS portal, which includes:
- Property Registration
- Market Value Search
- Prohibited Property Information
- Certified Copies of Documents
- Encumbrance Search (EC)
- eSTAMPS Services
- Marriage Registration
- Society Registration
- Firm Registration
- Chit Fund Information
- Stamp Vendors, Notaries & Franking Services
- User Dashboards
- Know Your SRO Information
- Access for Department Users
Contents of the Encumbrance Certificate
The Encumbrance Certificate holds significant importance for property transactions in Telangana. The contents provided in this certificate include:
- Records of all property transactions.
- Details of sales and transaction timelines.
- Gift statements if applicable.
Stamp Duty Information for IGRS Telangana
Stamp duty is applicable on various documents in Telangana. Below is an outline of the applicable stamp duties:
Document | Stamp Duty |
Apartments/Flats Including Semi Finished in All Areas |
4% |
Deposit of Title Deeds | 0.5% (minimum Rs. 50,000) |
Development Agreement Cum GPA | 1% (Not Adjustable) |
Development/Construction Agreement | 0.5% (Not Adjustable) |
General Power of Attorney | Rs. 1000 |
Gift (For Relatives as defined) | 1% |
Sale Agreement Cum GPA | 5% (4% Adjustable & 1% Not Adjustable) |
Sale of Immovable Property | – |
How to Search for an Encumbrance Certificate
To locate your Encumbrance Certificate, follow these straightforward steps:
- Visit the official website of the Registration & Stamp Department, Government of Telangana.
- On the homepage, click on the “Encumbrance Search (EC)” link under the Online Service section.
- An e-Encumbrance Statement will be displayed on your screen. Carefully read the instructions.
- Hit the “Submit” button.
- You will see search options:
- By Document Number
- By Form Entry
- Select one of the options.
- Input the year of registration and the first letter of your SRO name/code.
- Click “Submit” to see your e-Encumbrance Certificate.
Finding Your SRO
To discover your Sub-Registrar Office (SRO), follow these steps:
- First, go to the official website.
- Click on the “Know Your SRO” link found on the homepage.
- Select “Know your Jurisdiction SRO” option.
- Choose your District, Mandal, and Village.
- Your details will be displayed on the screen.
Mobile App Availability
To support the residents of Telangana, the government has launched a mobile application for Android users, streamlining access to all services offered by the portal.
Helpline Numbers
Should you encounter any issues regarding the portal services provided by Telangana authorities, you can reach out to the following helpline numbers:
- Whatsapp: 9121220272
- Toll-Free: 18005994788
- Email: grievance-igrs@igrs.telangana.gov.in