GCMS Portal Odisha – Pay Electricity Bill, Water Bill & Raise Complaints Online

~ Odisha ~ PMUY Admin

Odisha GCMS Portal Launched: Now pay your electricity bill & drinking water bill online, check the detailed process of online bill payment and GCMS portal
GCMS Portal Odisha

GCMS Portal Odisha: Odisha government, along with Tata Power Odisha, has launched a new online platform called the Government Consumer Management System (GCMS) Portal. This portal makes it easy for people in Odisha to pay their electricity and water bills online. The portal has been developed by National Informatics Center, GOI.

Odisha GCMS portal also allows users to quickly report any problems or complaints related to electricity or drinking water services. In this article, we will explain how you can use the GCMS Portal to pay your electricity and water bills and how to raise complaints if you face any issues.

What is the GCMS Portal Odisha?

The GCMS Portal is an online platform designed to make paying bills and reporting issues easier for people in Odisha. It was launched by Deputy Chief Minister Shri Kanak Vardhan Singhdeo and is supported by the Odisha government and Tata Power Odisha.

The portal helps users in rural areas manage their electricity and water bills and ensures that any complaints are handled quickly.

Mo Bidyut Odisha

How to Pay Electricity Bill on Odisha GCMS Portal?

Paying your electricity bill using the GCMS Portal is simple. Follow these steps:

Step 1: Visit the GCMS Portal

  • Open the GCMS Portal website on your computer or mobile at this link.
  • You can also download the GCMS mobile app from the Google Play Store or Apple App Store.

Step 2: Log in to Your Account

  • If you already have an account, log in with your user ID and password.
  • If you are new, sign up by providing your name, mobile number, and email ID.

Step 3: Go to ‘Electricity Bill Payment’

  • Once logged in, click on the ‘Electricity Bill Payment’ option.
  • Enter your Consumer ID or Account Number, which you can find on your electricity bill.

Step 4: Check Your Bill Details

  • Your current bill will be shown on the screen.
  • Check the details, such as the amount you need to pay and the due date.

Step 5: Make the Payment

  • Choose how you want to pay (credit card, debit card, net banking, UPI, etc.).
  • Complete the payment, and you will receive a confirmation and a receipt.

How to Pay Water Bill on GCMS Portal?

Paying your water bill on the GCMS Portal is also easy. Here’s how:

Step 1: Select ‘Water Bill Payment’

  • Log in to your GCMS account and click on the ‘Water Bill Payment’ section.

Step 2: Enter Your Consumer ID

  • Enter your Consumer ID or Account Number, which is on your water bill.

Step 3: Review Your Bill

  • Your water bill details will appear on the screen.
  • Make sure the details are correct.

Step 4: Pay the Bill

  • Choose your payment method.
  • After payment, a receipt will be generated for you to keep.

Odisha Kutumba Pension Yojana

Raise a Complaint on GCMS Portal

If you have any problems with your electricity or water services, you can easily report them through the GCMS Portal. Follow these steps:

Step 1: Go to ‘Raise Complaint’

  • After logging in, click on the ‘Raise Complaint’ option.

Step 2: Select the Type of Complaint

  • Choose the type of problem you are reporting (like a power cut, wrong bill amount, water supply issues).

Step 3: Fill in the Details

  • Enter the required details, like your Consumer ID and a brief description of the problem.

Step 4: Submit the Complaint

  • Once you have filled in all the details, submit your complaint.
  • You will get a complaint number to track the status of your issue.

Benefits of Using Odisha GCMS Portal

The GCMS Portal offers many benefits:

  • Convenient: You can pay your bills and raise complaints from home.
  • Transparent: The portal keeps clear records of all payments and complaints.
  • Fast Response: Complaints are quickly addressed through this centralized system.

The GCMS Portal Odisha is a great tool for managing electricity and water services in the state. Whether you need to pay a bill or report a problem, the portal makes the process simple and efficient. This initiative by the Odisha government is helping to improve public services and make them more accessible to everyone.