Today, having an Aadhaar card is important for every Indian. Without it, handling many government and private tasks becomes tough. UIDAI, the Unique Identification Authority of India, keeps bringing new tools to help Aadhaar users. One of the recent updates is the launch of the “Aadhaar Mitra” chatbot to quickly help users solve their Aadhaar-related problems.
This chatbot answers your questions, gives information, and helps with complaints about Aadhaar. In this article, you will get all the details about Aadhaar Mitra so you can easily find answers and solutions for your Aadhaar card issues. Make sure you read till the end to get the complete information.
About UIDAI Aadhaar Mitra Chatbot
UIDAI has introduced the Aadhaar Mitra chatbot to make things simpler for Aadhaar holders. With this chatbot, you can check your Aadhaar enrollment or update status, track your Aadhaar PVC card, and find enrollment centers nearby. You can also file complaints and check their status through the Aadhaar Mitra portal. This means any question or complaint about your Aadhaar card can now be solved quickly without visiting a center.
Details of Aadhaar Mitra Chatbot
| Article Name | Aadhaar Mitra |
| Launched By | Unique Identification Authority of India (UIDAI) |
| Beneficiaries | Aadhaar Card Holders |
| Purpose | Provide answers to Aadhaar questions and complaints |
| Year | 2024 |
| Official Website | https://resident.uidai.gov.in/ |
Purpose of Aadhaar Mitra Portal
UIDAI started Aadhaar Mitra to help Aadhaar holders from their homes. You can check your Aadhaar enrollment or update status, track your PVC Aadhaar card, and get information about enrollment centers easily. Now, you don’t need to go anywhere for your Aadhaar questions or complaints. Just use the Aadhaar Mitra portal to get your answers and file complaints if needed.
Know More About Child Aadhaar Card
Features of Aadhaar Mitra Chatbot
After updating your Aadhaar, you might want to know the status or track your PVC Aadhaar card or learn about enrollment centers. Earlier, you had to contact UIDAI for this, but now Aadhaar Mitra chatbot helps you quickly with all of these. You can also register complaints about Aadhaar through this chatbot.
Faster Resolution of Complaints via Aadhaar Mitra
The Department of Administrative Reforms and Public Grievances (DARPG) reviews complaint handling every month. UIDAI has been on top of these rankings for three months straight, showing its commitment to solving Aadhaar issues faster than any other government department. The new CRM system supports many channels like phone calls, emails, chatbot, social media, letters, web portal, and walk-ins. So, you can file and track your complaints easily on Aadhaar Mitra and stay updated on the progress.
Call the Helpline for Aadhaar Support
Besides the Aadhaar Mitra chatbot, UIDAI also offers a helpline number 1947. You can call this number for any Aadhaar-related issues. The helpline supports 12 languages including Hindi, English, Urdu, Malayalam, Punjabi, Gujarati, Marathi, Telugu, Tamil, Odia, Kannada, Bengali, and Assamese, making it easy to get help in your preferred language.
Register Complaints Through Email
UIDAI also lets you register complaints through email. You can email your Aadhaar problems to help@uidai.gov.in. Besides this, you can also file complaints through the official UIDAI website. Just visit https://resident.uidai.gov.in/, go to the ‘Contact & Support’ section, fill out the necessary details, and submit your complaint. This process is simple and helps you solve your Aadhaar issues without much trouble.