If you are an Indian student studying abroad or an Indian citizen facing any issues overseas, the Madad Portal 2025 is here to help. Managed by the Ministry of External Affairs (MEA), this portal lets you register yourself, file complaints, and get support from Indian Missions and Posts around the world. In this article, you will find everything about the Madad Portal, how to use madad.gov.in, and why it matters.
Madad Portal – Overview
Madad Portal, available at i.emadad.gov.in, is the official Consular Services Management System of the Government of India. It lets Indian students abroad and other Indian citizens register online and get help from Indian embassies and consulates. You can also report any issues about consular services or other problems you face while living abroad through this portal.
Main Points About Madad Portal
| Name of Portal | Madad Portal |
| Launched By | Government of India |
| Managed By | Ministry of External Affairs (MEA) |
| Who Can Use | Indian Students Studying Abroad and Indian Citizens Abroad |
| Main Purpose | To Help Indian Citizens Abroad by Providing Consular Assistance |
| Official Website | madad.gov.in |
Why Should You Register on Madad Portal?
If you are studying or planning to study abroad, signing up on the Madad Portal makes it easier to connect with the nearest Indian Mission or Post. You can submit your complaints online and keep track of how they progress. You can also send feedback, compliments, or suggestions to the authorities using the portal.
Types of Issues You Can Report on Madad Portal
The portal handles many kinds of complaints, such as:
| Asylum Cases | Birth Certificate |
| Compensation | Contract Problems |
| Domestic Help Issues | Fake Job Letters or Employers |
| Fraud Calls or Emails | Imprisoned Abroad |
| Marital Disputes | Handling Mortal Remains |
| No Obligation to Return to India (NORI) Certificate | OCI Card Problems |
| Passport Issues Abroad | Physical Abuse |
| Recruiting Agent Complaints | Repatriation Arrangements |
| Salary or Dues Dispute | Seafarer Issues |
| Sexual Abuse | Sponsor Problems |
| Student Issues | Whereabouts Unknown |
| Worker Abuse | |
Note: Complaints about passports, visas, emergency travel documents, or attestation of documents are not handled on the Madad Portal. For these, you need to contact the concerned officials directly (email: sooi@mea.gov.in).
How to Register and Use Madad Portal for Indian Students Abroad
- Visit the official portal at madad.gov.in.
- Click on “Registration of Indian Students Abroad.”
- Fill in your details like first name, surname, date of birth, mobile number, email ID, etc.
- Create your login ID and password, then click “Register.”
- Log in using your credentials.
- Under “Manage Profile,” add more personal and contact information.
- Under “Manage Course Details,” enter details of your course and institute.
- After registration, you can file complaints or communicate with Indian Missions through the portal.
Steps to Register Complaints on Madad Portal
- Go to madad.gov.in/App.
- Select “Grievant Registration” on the homepage.
- Enter your first name, surname, date of birth, mobile number, email ID, and other required details.
- Choose if you want your login ID to be the same as your email.
- Create a password and select a hint question and answer.
- Enter the security captcha and click “Register.”
How to Track Your Complaint Status
- Visit madad.gov.in.
- Select the option “Track grievance status.”
- Enter your grievance ID and captcha.
- Click “Track status” to see the latest updates.
How to Log Into Madad Portal
- Open the website madad.gov.in.
- Click on the login option.
- Enter your login ID and password.
- Click “Continue” to access your account.
Important Contact Information
For any help or questions, you can call:
- Toll-free number: 1800-11-3090
- International number: 011-4050 3090
Stay safe and use the Madad Portal 2025 to get the support you need while abroad. It is your direct link to the Indian Government’s services overseas.