WB e-District Portal – The West Bengal government has launched the WB e-District Portal, an online platform designed to provide a range of citizen-centric services such as the issuance of certificates, licenses, and permits. This portal aims to create a hassle-free, transparent, and efficient system for delivering services to the residents of West Bengal. Read further to understand more about the West Bengal e-District Portal and its features.
WB e-District Portal Overview for 2025
The Mission Mode Project e-District’s objective is to provide citizens with seamless access to state services through an electronic interface. These services can be accessed online or at a kiosk or Common Service Centre (CSC), eliminating the need to visit government offices for applications, status inquiries, or certificate collection.
West Bengal Marriage Registration
Key Highlights of the WB e-District Portal
| Name of the scheme | WB e-District Portal |
| Launched by | West Bengal government |
| Objective | To provide citizen-centric services |
| State | West Bengal |
| Official Website | WB e-District Portal |
Objectives of the WB e-District Portal
The WB e-District portal offers citizen-centric services like issuing licenses, permits, and certificates to ensure that residents can benefit from a streamlined, efficient service delivery system, ultimately saving time and resources.
Features of the WB e-District Portal
WB e-District is an accessible platform catering to a variety of online citizen services. Residents can conveniently apply for several services including certificates and licenses from the comfort of their homes or workplaces through the WB e-District portal, enhancing user experience and service efficiency.
Services Available on the WB e-District Portal
The WB e-District website provides numerous citizen-centric services, including:
- Issuance of Domicile Certificate (Local Residence)
- Issuance of Income Certificate
- Issuance of Caste Certificate
- Application for Land Records
- Application for Building Plan Approval
- Registration of Births and Deaths
- Application for Trade License
- Application for Arms License
- Application for Pension
Applying for Domicile Certificate via WB e-District
To apply for a Domicile Certificate (Local Residence) through the WB e-District portal, you will need the following documents:
- Proof of Address (e.g., Aadhaar Card, Voter ID, Electricity Bill)
- Proof of Identity (e.g., Aadhaar Card, Voter ID, Driving Licence)
- Photograph of the Applicant
- Declaration form
- The affidavit, if necessary
Steps to Obtain Domicile Certificate from WB e-District
To apply for a domicile certificate through the WB e-District portal, follow these steps:
- Visit the WB e-District webpage.
- Select the “Login” option located at the top right of the page.
- Enter your login credentials.
- Fill in the captcha code and select “Login.”
- Choose the “Domicile Certificate” service from the options.
- Complete the application and upload the required documents.
- Submit the application and pay the required fee, if applicable.
Documents Required for Income Certificate
When applying for an Income Certificate through the WB e-District portal, you must submit the following documents:
- Proof of Identity (e.g., Aadhaar Card, Voter ID, Driving License)
- Proof of Address (e.g., Aadhaar Card, Voter ID, Electricity Bill)
- Photograph of the Applicant
- Declaration form
- The affidavit, if necessary
Procedure to Obtain an Income Certificate Online
Follow these steps to apply for an income certificate via the WB e-District portal:
- Access the official WB E District website at WB E District.
- Look for the “Citizen Login” option on the homepage.
- Enter your username and password to log in.
- Select “Revenue” from the “Department Services” menu.
- Choose “Income Certificate” from the available services.
- Fill in the application form with the required details.
- Upload the necessary documents including identity proof, income verification, and a passport-sized photo.
- Review all entered information and documents before submission.
- Make the required payment through available online payment methods.
- Submit your application and receive an acknowledgment receipt with your application number.
- Your Income Certificate will be available for download once processed and verified.
Citizen Login Procedure for WB e-District
To log in as a citizen on the WB E District portal, follow these steps:
- Visit the official WB e-District website at WB e-District Portal.
- Find the “Citizen Login” option on the homepage.
- Enter your username and password.
- Input the captcha code in the designated field.
- Click the “Sign In” button to access the portal.
- Once logged in, you can utilize the different services available on the portal.
Resetting the WB e-District Password
To reset your WB e-District password, follow these steps:
- Go to the WB e-District official website at WB e-District Portal.
- Locate the “Citizen Login” section on the homepage.
- Click on “Forgot Password” at the login page.
- Input your registered mobile number and press the “Submit” button.
- An OTP (One-Time Password) will be sent to your registered number.
- Enter the OTP in the designated field and click “Submit.”
- Follow the on-screen instructions to create a new password.
- Use this new password for future logins to the WB e-District portal.
Contact Information for Queries
For any further inquiries, please follow the given contact methods:
- Email: Send an email to helpdesk.edistrict@wb.gov.in to get assistance from the help desk team.
- Phone: You can call the toll-free number 1800-345-5555 or the helpline +91-33-2214-1902 for support.
- Online Grievance Redressal: Submit your complaints through the online Grievance Redressal portal available on the WB e-District website.
- Physical Address: Visit the office at E-District Cell, Department of Information Technology & Electronics, Government of West Bengal, Bhabani Bhawan, Alipur, Kolkata-700027.