Have you ever had trouble buying a product or service? If yes, then you should know about the E Daakhil Portal 2025. This online platform helps you, as a consumer, easily register complaints about any cheating or problems when purchasing goods or services. Supported by the Department of Consumer Affairs, Government of India, the E Daakhil Portal makes it simple for you to get your issue resolved without having to visit courts in person.
Overview of E Daakhil Portal 2025
The E Daakhil Portal is an online service started in 2024 by the National Consumer Disputes Redressal Commission (NCDRC) under the Consumer Protection Act 2019. It lets consumers across India file complaints against unfair trade practices or defective products directly through the internet. This scheme is active in over 15 states and union territories, making consumer rights protection easier to access.
The portal was first launched on 8 September 2024 in Delhi and later expanded to states like Maharashtra, Chandigarh, Gujarat, Chhattisgarh, Bihar, Andaman and Nicobar Islands, Jharkhand, Andhra Pradesh, Uttar Pradesh, and Odisha. It was developed by the National Informatics Centre (NIC) to provide a smooth and easy complaint registration experience.
Main Features of E Daakhil Portal
- User profile management
- Simple user registration process
- Upload complaint documents online
- Online payment of fees
- Receive replies and updates digitally
- Unique case number for each complaint
- Track application status anytime
- SMS and email alerts for updates
- Linked with OCMS and Confonet systems
How to Register on E Daakhil Portal?
- Visit the official website of E Daakhil Portal: https://edaakhil.nic.in/
- On the homepage, click on the “Enter Website” option.
- Select “Consumer/Advocate Section” and then click “Registration.”
- Fill in the required details including User Account Information, Personal Information, Current Address, and upload ID proof documents carefully.
- Enter the captcha code and click on “Submit.”
Logging into E Daakhil Portal
- After registering, go back to the homepage and click “Complaint/Advocate Section.”
- Choose the “Login” option and enter your Email ID and Password.
- Enter the captcha code and click “Login” to access your account.
Verifying Your Account on E Daakhil Portal with OTP
- Go to the official E Daakhil Portal website and click on “Enter Website.”
- Under the Consumer Section, select “Verify Account with OTP.”
- Provide your Email ID and Password.
- Enter the OTP sent to your email and click “Continue” to verify your account.
How to File a Complaint on E Daakhil Portal?
- Visit E Daakhil Portal’s official website and click “Enter Website.”
- Click on “Filing (By Complaint/Advocate).”
- Then select “File a new case.”
- Read the terms and conditions carefully and click “Accept.”
- Fill out all the required information on the new page thoughtfully.
- Upload the necessary documents as instructed.
- Once done, click on “Submit.”
- You will receive a reference number on your mobile; keep it safe for future reference.
Important Details About E Daakhil Portal
| Portal Name | E Daakhil Portal |
| Launched By | Department of Consumer Affairs, Government of India |
| Beneficiaries | All consumers in India |
| Purpose | Consumer protection and complaint resolution |
| Complaint Mode | Online |
| Year Launched | 2024 |
| Official Website | https://edaakhil.nic.in/ |
Frequently Asked Questions (FAQs) About E Daakhil Portal
What is E Daakhil Portal? It’s an online platform where you can file consumer complaints from home and get resolutions easily.
Who started E Daakhil Portal? It was started by the Department of Consumer Affairs, Government of India.
What is the official website of the E Daakhil Portal? The official website is https://edaakhil.nic.in/.
How can I register on the E Daakhil Portal? You can register online from the portal’s official website by filling in your details and submitting the required documents.
If you ever face problems as a consumer, remember E Daakhil Portal 2025 is here to help you file complaints and get justice easily. Use this online service to protect your consumer rights from the comfort of your home.